Bilingual Customer Service Representative (Job ID 394)

Published: August 2, 2017
Job Type
KAS Office
Belleville

Description

KAS Staffing is currently seeking a Bilingual Customer Service Representative for a permanent opportunity working with our client in Belleville, Ontario.

Job Details:

  • Monday to Friday - 8:30AM to 5:00PM
  • Occasional work until 6:00PM required on a rotating basis
  • Compensation to be determined
  • Start immediately

Responsibilities:

  • Provide administrative support to all internal and external client inquiries, including knowledge of product offerings, inventory controls, contract review and administration, and other departmental requirements
  • Order entry and order/project management of commercial transactions, for a sales force of approximately 24 account executives
  • Support sales administration process, including coordination of production and purchasing of finished goods material, logistics support for client deliveries,and credit communication support
  • Use of computerized order processing system, inventory systems, and related computer applications (Microsoft Word, Excel, Lotus Notes)
  • Monitor customer service effectiveness, the frequency of operational faults; make recommendations for areas of improvement
  • Other duties as assigned

Requirements:

  • Fluent in English and French (spoken and written)
  • Post secondary education preferred but not required
  • Excellent customer service and interpersonal skills
  • Proficient with Microsoft Office programs
  • Experience/knowledge of a manufacturing environment, preferably in the contract market
  • ISO 9001/14001 knowledge would be an asset

Interested and qualified candidates please submit your resume to resumesbelleville@kasstaffing.com

 

 

 

 

 

 

 

 

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